In the past when I've had to re-install any Cyberlink progs and the original links to my purchase have timed out, I got in touch with the Sales department via the link on the Cyberlink website. I personall i found that "Rolling Back" my PC wasn't the answer, I had to re-install Windows and all software! Wasn't as bad as it sounds, just took a bit of time to sort it out just make sure that ALL your data is back up on a seperate drive.īack to your particualr isssue with Cyberlink. The Win FAll update was a real "pig" to a lot of people. Hope someone can help me because Cyberlink does not I just bought this Media suite 15 in Sept. They told me to uninstall and now I can't get my product back.Īll their links they sent are broken or fwd me to buy the "new #9". I even looked for a phone # and saw that if you want to speak to a person you have to pay $$$. I have heard from no one in the company for over a week. I even bought the extended warranty stuff to allow me to dnload my software multiple times. Then they instructed me to UNINSTALL PHOTODIRECTOR 8 and reinstall.īut I can't find PD 8 anywhere on there website! basically wanted me to do techie stuff on my PC. I've been in touch with Cyberlink tech ppl since Dec 2017. EVEN MS Word! Adobe PS, and all my Cyberlink. Yes, the Fall Windows 10 update messed up all of my programs. You might also want to roll back Windows 10 to an earlier version. I sound like a broken record but the Fall W10 update has screwed up a lot of people. Perhaps go back to an earlier version of the driver. Quote Look at all the nvidia error messages at the end of the dxdiag.exe file.
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